Commercial Lines Customer Service Representative (CSR)

Posted: 02/02/2026


ROBERSON & ASSOCIATES INSURANCE

  
Roberson & Associates Insurance is seeking a Commercial Lines Customer Service Representative (CSR). The CSR will be able to meet client needs efficiently and accurately with a solid understanding of commercial insurance principals.
 
Responsibilities:

  • servicing existing customers in all aspects of policy and account management
  • assisting producer with the processing of new and renewal business
  • maintaining accurate documentation in management system
  • provide exceptional client service and efficient policy maintenance
Qualifications:
  • Arkansas Property & Casualty Insurance License
  • 3 years of Commercial Insurance Experience
  • Experience working in an agency management system, Proficiency in AMS360 is a plus
  • Proficient in use of Microsoft Word, Excel, and Managing Outlook email inbox    
  • Personal Lines knowledge is a plus
Benefits:
  • Salary commensurate with experience
  • Paid Vacation and Sick Days
  • Benefit Package
 
Position requires working “in office” Benton, AR Monday-Friday. Please send resumes to Kvance@robersoninsurance.com We look forward to hearing from you!

 

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